Help centre

FAQ

Straight answers on UK delivery, VAT-inclusive pricing, apron fit, and how to care for carbon combs and blade oil. If you do not see your case, email us with your shop postcode and chair setup.

Dual-rail sectioning comb

Product detail

Dual-rail sectioning comb

Dual-density spine with long teeth for tensioned scissor work and clipper blending.

Station comb caddy tray

Product detail

Station comb caddy tray

Sanitiser-safe tray with dividers for combs, clips, and neck brushes at the chair.

Shopping from a UK barbershop

CRYSTALS LTD Company number 13144123 LTD sells trade-focused wearables and small station tools. We describe materials and typical uses honestly - if you run specialised chemical services, confirm compatibility with your insurer and training, not just product copy on this site.

All prices are in GBP and include UK VAT at the standard rate unless clearly marked otherwise. Your bank may show the charge in GBP; we do not control issuer FX for company cards.

Delivery timelines depend on the carrier you pick at checkout and your postcode. Islands and remote routes can add a day beyond mainland England estimates - the carrier's tool is the source of truth once you enter an address.

Orders, delivery, and fit

Available services depend on basket weight and your postcode. You will see options and prices before you pay - we do not add hidden surcharges after the fact for standard UK domestic addresses.

Email us immediately with your order reference. If the parcel has not left dispatch we will try to redirect; once handed to the carrier, changes may not be possible.

Measure your chest over a typical shop T-shirt and compare to the size chart email we can send on request. If you sit between sizes, most barbers size up for winter layers.

Dye lots vary. Order swatches or mention batch matching in your email if you are expanding a uniformed team and need a close visual match.

Carbon resists clipper heat along the rail, but direct contact with high-temperature irons can damage any comb. Keep hot tools away from teeth and storage trays not rated for heat.

Care quick reference

Short reminders that keep station kit lasting longer - not a substitute for manufacturer SDS sheets for chemicals.

Aprons and capes

Machine wash aprons on a gentle cycle when labels allow; hang dry to preserve wax finishes. Wipe capes with shop-approved disinfectants and air-dry flat to avoid snap corrosion.

Carbon combs

Rinse after disinfectant soaks, dry fully, and store in divided trays - do not toss loose into drawers where tips chip against clips.

Blade oil

One drop on clean, dry blades after your wipe-down routine. Recap tightly and keep separate from client-facing cosmetics at the chair.

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